Communication Hub
Chat, Email, and SMS — All in One Platform
Real-time team messaging, homeowner report delivery, vendor SMS alerts, and configurable notification preferences — without leaving Luxury Property Software.
"Managing luxury estates means managing constant communication: homeowner updates, vendor notifications, team check-ins. When that happens across WhatsApp, email, and phone calls, things get missed. LPS centralizes communication so every message has context and every update is tracked."
Key Capabilities
Everything your team needs to communicate without switching tools.
Real-Time Team Chat
WebSocket-based group messaging with unread tracking and per-message read status — so every team member stays in sync.
SMS-to-Chat Bridging
Incoming SMS messages from vendors or homeowners route directly into chat threads, keeping all context in one place.
Email Delivery via SendGrid
Automated homeowner reports, work order notifications, welcome emails, and password resets — all sent from your branded email address.
SMS Notifications via Twilio/Plivo
Configurable SMS alerts for work order assignments, task updates, and more — powered by Twilio or Plivo depending on your setup.
Per-Tenant Configuration Enterprise
Each property management company configures their own email and SMS provider credentials. Full isolation, full control — a key enterprise capability.
Notification Preferences
Users choose which notification types they receive and via which channels — email, SMS, or in-app chat — so they only hear what matters to them.
Who It's For
| Role | How they use it |
|---|---|
| Property Manager | Configures email and SMS settings; receives notifications; sends homeowner reports |
| Field Operative | Uses team chat; receives task and work order notifications |
| Vendor | Receives SMS and email notifications for work order assignments |
| Homeowner | Receives inspection reports and property updates via email |
See the Communication Hub in Action
Watch how team chat, email delivery, and SMS notifications work together in a single walkthrough.
Request a Demo